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lundi 24 novembre 2014

Overview On Phone Systems And Voip

By Ida Dorsey


There is already a lot of ways that people can communicate with one another and especially with the development of technology and its resources. It has been made simpler, faster, and less costly. A lot of homeowners and business establishments are taking advantage of this for their own various reasons.

These homeowners and business establishments have a lot of options that they can choose from with this technology for their communication needs. There are many phone systems Dallas that they can opt for. But of course, depending on the scale of their needs, it would entail a few disadvantages as well as many advantages.

VoIP has been one of the leading alternatives for making calls. This stands for Voice over Internet Protocol which means that the communication between two or a number of parties is done over the internet. This medium is entirely different from the traditional landline and mobile phones.

There are some software or programs that are made for residential uses where they can have video and audio chats which is still considered a VoIP as long as there is the right speed and the equipment like a microphone and headset or speakers. But in a larger scale for business purposes, it would not be that efficient. That is why there are providers for VoIP in different telecommunications that can give this for commercial use.

Generally, systems for telephones have a Private Branch Exchange or a PBX. This would automatically direct the calls towards their destinations and this is actually called the automatic switchboard system. Then any phone system that is running in this nature would be called a PBX. Many of the businesses have transferred to this kind of system because they want to add more working lines for every employee without having to install a direct one for each.

But VoIP has an advantage. This can switch between the PBX and the Public Switched Telephone Network or the PSTN. This network is the collection of all of the regional, national, and local telephone company operators that operated various lines, fiber optics, cellular, satellites, and undersea cables.

To make things easier to understand, the VoIP is a type of PBX. Although there are regular PBXes that does not have capabilities that are the same with VoIP. Regular ones make use of TDM which is Time Division Multiplexing, while the other uses Internet Protocol. PSTN is also used for this.

A lot of businesses utilize this kind of technology because of the sheer flexibility of this system to be able to have it integrated in any other system. The costs for developing and for managing this would be considerably lesser as well. It makes it easier for them to conduct these changes without having to install new types of technology as a whole.

Basic features of this would include Auto Attendant, Direct Dialing, Caller ID, Call Waiting, Call transfers, Call Forwards, Three way calling, Call park, Call pickup, Voicemail, Conference calling, Remote or Virtual Extensions, web based management, and application integration. It can also queue calls, record and monitor, and initialize reports. More features would only add up to the existing ones since these are just the basics. So being able to have this integrated in your business would deliver various benefits and cost effectivity.




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