mercredi 20 mai 2015

Clear Understanding Of The Marketing Automation Systems

By Tammie Caldwell


When thinking of automating marketing processes, you are referring to technologies and some software platforms that would help your marketing workforce or the whole organization ( if it is a marketing firm) become more effective in pushing your products in various online marketing channels. Such channels may include the use of email marketing, landing pages on websites and various social media sites. They remove the need of having a human do repetitive tasks that require attention online. However, commands must be specified to trigger them to action. All these shows the essence of the Marketing Automation systems.

The process starts when marking individuals or the department involved in marketing specifies what outcome they would like to have from any process or task that touches on marketing. The software picks up the commands, makes a quick interpretation, and implements them as needed. It is efficient and not prone to error as humans are. In the recent past, such systems have been used to analyze behavior online and its effect on overall results. Cloud hosting enables clients to use the platform as a service.

Marketing automation comes in three distinct categories, The first is all about collecting relevant information from interactions with the prospects. Marketers refer this as marketing intelligence. The software is used to track visitor behavior online by use of codes. It tracks people interested on company products in the website, social media, and those emailed by the sales team. It also measures the intent to buy.

Examples of tracking includes recording the link that was clicked in an email, search terms that visitors used to access a website, a forum thread that was followed or a social media group that has so many followers. Buyer behavior can be tracked by use of such links for a product x. This feedback helps the retailing team develop programs that are in line with the interests of the prospects.

There are marketing automation platforms whose main aim is to move prospects down a retailing funnel. This turns prospects to hot prospects that are ready for sales proposals. The platforms score clients as they interact with the brand online and slowly create interest in the products until prospects become clients.

Commonly used sales cycles include (B2B) Business-to-business, B2C (Business-to consumer and B2G (Business-to-government). In essence, this is a mix of typical email marketing enjoined with structured business processes. This helps avoid following clients that have no intention to buy from the company and follow those that have shown interest in the products and services that the company is promoting.

Finally, workflow automation is concerned with the internal bit of the sales cycle. When worked manually, this component tends to delay the whole buying process. Such activities as formulating a marketing calendar, internal collaboration, planning and budgeting can be automated with much ease.

The rules that these programs follow are set by a CRM administrator. On their part, the platforms trigger other process to be implemented by other programs or by the sales team. These may be sending newsletter, emails, and uploading some marketing files. Marketing automation makes retailing faster and is less prone to human error.




About the Author:



Aucun commentaire:

Enregistrer un commentaire